Service / SAWICKYYY
Ecommerce and booking journeys built clearly
Selling a product or reserving a service should feel straightforward. The customer journey, platform responsibilities and integrations are mapped before the interface is built.
Scope
- Customer journey and catalogue planning
- Responsive product or service interfaces
- Booking, payment or enquiry integrations
- Confirmation and error-state design
- Technical testing and launch support
Process
- Free initial consultation and written scope
- Content and technical discovery
- Design direction and agreed revisions
- Responsive build, testing and launch
Frequently asked questions
Do you process payments directly?
Payment handling is normally provided by an agreed specialist third party. Its fees, terms and responsibilities are identified before work begins.
Can you work with an existing booking system?
Usually, subject to the provider’s integration options. The system is reviewed during scoping before any commitment is made.
Is training included?
Required handover or training can be included in the written project scope.