Service / SAWICKYYY
Practical website care after launch
A website remains useful when somebody owns the routine maintenance. Care is scoped around the platform, update frequency and level of support actually required.
Scope
- Agreed software and content updates
- Backup and restore arrangements
- Uptime and issue monitoring where included
- Small improvements within the agreed allowance
- Clear escalation for work outside the care scope
Process
- Initial technical review
- Written care scope and responsibilities
- Scheduled maintenance and reporting
- Separate quotation for larger changes
Frequently asked questions
Is hosting included?
Hosting can be managed or coordinated where included in the written scope. Third-party charges remain separate unless expressly stated.
Are new features part of maintenance?
A minor adjustment may fit an agreed allowance. A new feature, integration or substantial redesign is separately scoped and quoted.
Do you keep backups forever?
Backup frequency and retention depend on the agreed service and hosting provider. The written scope records the actual arrangement.